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Subscriptions, invoices and extra credits

Manage monthly or annual plans, cancel renewal and resolve payment questions.

Last updated: September 7, 2026

Monthly and annual plans

Monthly plans provide the published monthly credit allowance. Annual plans are billed yearly and receive the published annual credit pool after payment. Monthly output examples on pricing are budgeting equivalents, not additional monthly grants. Review the currency, billing period, total and renewal amount at checkout.

Manage or cancel your subscription

Open Account and use the billing-management button to access the billing portal. Review the available plan changes, invoices and payment settings there. Canceling renewal stops future renewals; it is not an automatic refund for an earlier payment. The portal shows the effective date and any adjustment before confirmation.

Need more credits?

Open Billing to see available credit packs and payment options. Review the amount and credits before paying. Subscription allowances and extra credit purchases are different transactions.

Payment completed but credits are missing

Confirm you are signed in to the account used for checkout, refresh Account and check your payment receipt. Do not pay again just to retry. If the purchase still does not appear, contact support with the invoice or order ID, payment time and account email. Never send a complete card number.